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doja™

[doh-jah]noun
ORIGIN:
[d]igital [o]perational [j]ob [a]ssistant
CATEGORY:
Business Technology
FUNCTION:
Workflow Automation

DEFINITION:

1.

Unlike general AI assistants, a doja is a pre-built, specialized agent designed to eliminate specific workflow bottlenecks without requiring technical expertise to deploy.

KEY CHARACTERISTICS:

  • Pre-trained for specific business functions
  • Ready to deploy without customization
  • Continuously improving through usage

USAGE:

"Hey, can you spin up a doja to analyse that data?"
Digital Dictionary of Business Technology
© 2024

How doja Works

Follow the journey from describing your problem to getting productive with your specialized AI agent

Step 1: Describe Your Problem
https://app.doja.com

Instant Digital Support

Spin up an AI agent

I need an agent that can help me analyze customer feedback data from multiple sources. The data comes in through email, social media, and our support tickets, and I need help to categorize issues, identify trends, and highlight critical problems that need immediate attention.
Powered by doja a-1
Building your Feedback Analysis doja...

Start by describing the problem you want to solve. Your doja will be built specifically to address this need and trained with AI capabilities tailored to your requirements.

Step 2: Upload Documents to Configure Your Agent
https://app.doja.com/agents

Your Digital Workforce

1 Agent

Customer Feedback Analyzer

Awaiting Docs
Files to Best Train Your Agent

Customer Feedback Templates

Helps categorize common feedback types

Completed
feedback_categories.xlsx
2

Historical Feedback Data

Example data for training better responses

Uploading...
3

Response Guidelines

Company-specific response protocols

33%
Document Progress
1 of 3

Upload relevant documents to tailor your doja's knowledge and capabilities. Each document helps your agent understand your specific needs and provide more accurate assistance.

Step 3: Chat With Your Agent
https://app.doja.com/chat/feedback-analyzer

Customer Feedback Analyzer

Active now3 documents uploaded

Hello! I'm your Customer Feedback Analyzer. I can help you categorize and analyze feedback from different sources. I've analyzed your uploaded files and I'm ready to help. How would you like to proceed today?

09:45 AM

Can you analyze the recent customer feedback from the last month and tell me what the most common complaints are?

09:46 AM

I've analyzed the feedback data from the last month. Here are the top 3 complaint categories:

  1. App Performance (32%) - Users reporting slow loading times and crashes
  2. Checkout Process (27%) - Difficulty completing payments and unclear shipping costs
  3. Customer Support (18%) - Long response times to support tickets

Would you like me to generate a detailed report on any of these categories?

09:47 AM

Yes, please generate a detailed report on the checkout process issues and some recommended solutions.

Chat with your doja to get intelligent answers based on your specific documents and requirements. Your agent uses AI to analyze data, provide insights, and complete tasks within your workflow.

Step 4: Save & Review Your Conversations

Customer Feedback Analyzer

Save Conversation

Add a title for this conversation to remember it later

Conversation saved successfully!
https://app.doja.com/conversations

Your Conversations

Checkout Process Analysis - April 2024New
Customer Feedback AnalyzerApril 12, 2024
Customer Support Time Analysis
Customer Feedback AnalyzerApril 10, 2024
App Performance Issue Investigation
Customer Feedback AnalyzerApril 5, 2024

Save important conversations for future reference. Each saved conversation can be revisited, allowing you to continue where you left off or generate reports from the insights your doja provided.